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Limited Time Offer | Free Worldwide Shipping | 🇮🇹 Italy: next-day delivery | Other Countries: 12–15 days

Orders

Below are some frequently asked questions about orders.

We are committed to preparing your items with care and speed. Standard order processing typically takes 1 to 3 business days. Please note that during peak periods, sales, or for special items such as our high-quality footwear, processing may take slightly longer to ensure they pass our rigorous quality checks before shipment.

Once your order has been packed and handed over to our partner couriers, you will receive a shipping confirmation email containing a unique tracking code. You can use this link to follow the journey of your new garments in real time, right to your doorstep.

To ensure quick delivery, our fulfillment team begins processing orders almost immediately. If you need to make a change, such as altering the size of an item or updating your shipping address, please contact our customer service within 24 hours of placing your order. Once an order has been shipped, we are unfortunately no longer able to make any changes or cancellations.

Order confirmation emails are sent automatically as soon as the transaction is completed. If you do not see it in your inbox within a few minutes, please check your spam or junk folder. If it is still missing, there may have been a typo in the email address entered at the time of payment. Please contact our customer service and we will update your details and resend the confirmation.

Shipping and Returns

Below you will find some frequently asked questions about shipping, returns, and exchanges.

We offer both Standard and Express shipping to meet all your needs. Standard national shipping usually arrives in 3-7 business days, while express delivery takes 1-2 business days. International shipping times vary depending on the destination and are calculated at checkout.

We want you to love your BELLAVERA MILANO garments. If you are not completely satisfied, we accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition, with all tags securely attached. Please note: footwear must be returned in its original, undamaged box to be eligible for a refund.

To initiate a return or exchange, simply visit our Returns Portal [Link to Portal] and enter your order number and email address. You will receive step-by-step instructions and a pre-paid shipping label to send your items back to our warehouse.

The fastest way to ensure the perfect fit — whether it's for a linen suit or our platform boots — is to select the "Exchange" option in our Returns Portal. As soon as your return package is scanned in transit by the carrier, we will immediately process and ship your new size.

Once our quality control team has received and inspected your return, please allow 5-7 business days for your refund to be processed. The funds will be automatically credited to your original payment method. You will receive a confirmation email at the exact moment the refund is finalized.

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